National Advocacy Conference 2020

 Programme - fri 30th october 

sponsored by

Advocacy and systemic change

9.30 - 10.30     How CQC is improving the way it regulates closed culture services.  Mary Cridge, Deputy Chief Inspector, Adult Social Care, Care Quality Commission 

A closed culture is a poor culture in a health or care service that increases the risk of harm. This includes abuse and human rights breaches. The development of closed cultures can be deliberate or unintentional – either way it can cause unacceptable harm to a person and their loved ones. Mary will discuss the work of the CQC in tackling these cultures and highlight the role of advocates, particularly in settings where people are often not able or supported to speak up for themselves

11.00 - 12.00   Are you delivering on Equality and Social Justice?  Jacqui Jobson

Join Jacqui to explore how advocacy organisations can take action to make sure they are doing the right work, with the right people, for the right reasons?

This session will include:

  • The case for putting anti-discrimination at the heart of planning and delivering services

  • We can change what we measure - effective equality monitoring in practice

  • What do you do with all that information - identify gaps, plan, prioritise, make it happen!

  • Keeping your Equality, Diversity and Inclusion policy alive – where is your plan?

  • Monitoring inequality, discrimination and social justice trends – systemic advocacy, make time for it!

12.30 - 1.30  Strengthening the role of advocacy in making safeguarding personal.  Gail Petty, NDTi & Jane Lawson 

Advocates play an important role within safeguarding adults; recognising and raising safeguarding concerns, supporting individuals through safeguarding processes, addressing systemic issues and feeding into Safeguarding Adults Boards. At the start of the year Gail Petty (NDTi) and Jane Lawson (LGA) undertook a series of focus group conversations with advocates across England about the role of independent advocacy in making safeguarding personal, exploring:

  • What works?

  • What gets in the way?

  • What are the key issues we need to address?

  • What might the range of stakeholders do to strengthen understanding of the advocacy role and to develop its potential contribution in safeguarding adults


This led to the publication of a briefing which offers support to those who have duties to commission and arrange advocacy services and to the advocacy sector in its delivery – aiming to strengthen the role of advocacy within safeguarding and making safeguarding personal.

In this session we will share what we learnt from advocates and the core recommendations from the briefing. We’ll then explore what actions advocates, advocacy providers and local stakeholders can take in order to ensure a greater and more effective role for advocacy in making safeguarding personal and enhance safeguarding outcomes for people.

2.00 - 3.00  Disabled with a Capital D.  Louise Holden, Inclusion London

An invitation to explore why Disabled people are often seen as needy and deserving of help or pity. This workshop is a call to non-Disabled people to challenge how they think about Disabled people and how to gain the knowledge to be a real ally when advocating for Disabled people’s rights.

3.30 - 4.30 Panel Discussion. Advocacy: the new 'not normal'

Join panellists who will respond to your questions and discuss hot topics that have been raised throughout the week.

Panellists include